Decision making involves making a choice from available or generated alternatives. When a decision is made face-to-face every member is a potential contributor to the process of decision making, which involves understanding the problem or the issue, breaking into meaningful components, which indicates the real problems on which decisions are required. In the process of decision making the group may range between two extremes. On the one extreme may be the main consent of getting one’s own point of view accepts. Consensus does not necessarily mean unanimity. It means sharing of differences, listening to each other, accepting the final choice in spite of the differences, which may still exist. As a result of consensus all members of the group don’t come to the same conclusion. The difference may continue. The commitment to the implementation of the solution is assured.
The features can be listed as follows:
Clear agreement regarding the best solution to a problem
As a tool, it follows brainstorming
Procedure ensures fairness and standardization in the way experts arrive at a consensus
Can be tedious and take hours
The rigidity of the consensus method can be a problem for many experts