The ideal knowledge organisation is one where people exchange knowledge across the functional areas of the business by using technology and established processes. People exchange ideas and knowledge for policy formulation and strategy. Knowledge is also internalized and adopted within the culture of the organisation. All knowledge workers are in an environment where they can freely exchange and produce knowledge assets by using various technologies. This process influences the company as a whole in a positive way.
A knowledge organisation is a management idea, describing an organisation in which people use systems and processes to generate, transform, manage, use, and transfer knowledge-based products and services to achieve organisational goals. A knowledge organisation also links past, present, and future by capturing and preserving knowledge in the past, sharing and mobilizing knowledge today, and learning and adapting to sustain itself in the future.