This phase indicates the beginning of designing the IT infrastructure/ Knowledge Management infrastructure. The KM Blueprint (KM system design) addresses a number of issues.
Aiming for system interoperability/scalability with existing IT infrastructure of the organization.
Finalizing the scope of the proposed KM system.
Deciding about the necessary system components.
Developing the key layers of the KM architecture to meet organization’s requirements. These layers are:
Collaborative agents and filtering
Transport internet layer