The average cost of replacing top performers is eating away the top lines of even the most profitable organizations. Even when the bottom line remains intact, the loss of just a handful of key employees who have a special expertise or who maintain valued customer relationships can shake an organization to its roots. In this age of high stakes and unpredictable market and organizational changes, it is imperative for organizations to educate their managers and create an environment that nurtures their top talent.
The author is Gurgaon-based freelance writer, coach and HR professional. She has worked in areas including project management, performance management, and compensation & benefits, across sectors including IT/ITeS, Financial Services, and Insurance.