Systems Approach An Organization
We may look at the organisation from two different angles:
1. We may consider the overall picture of the organisation as a unit; or
2. We may consider the relationship between its various internal components.
When we consider the overall picture of the organisation, we consider all the elements—internal and external—and their effects on each other simultaneously. This Systems approach may be called the ‘goalistic view’ because it tries to reach the goal of an organisation by unifying the efforts of all the elements. For example, when we consider finance, workers and their attitude, technological developments, etc. we are following ‘golistic view’. It serves as a mean-ends analysis which in turn facilitates the division of work and helps in judging the extent of success of comparing actual and targeted performance. But it does not answer many problems such as interdependence of elements, organisations environment, interface, etc. It gives a systematic view when we consider the second approach, i.e., we examine the relationship between each element of the organisation and their interdependence. If we examine employer-employee, customer and organisation, debtors-organisation relationships, we follow systematic view.
The systems approach focused attention on the following aspects:
1. It integrates all elements for the proper and smooth functioning of the organisation.
2. The organisation overall goals can be achieved successfully because it considers all the aspects of the problems deeply and maintains a harmonious relationship between various elements so that they work unitedly to achieve goals.
3. The Systems approach helps in acquisition and maintenance of various resources, i.e., man, material, money, and machinery, etc. for pertaining the smooth functioning of the organisation.
4. It allows adaptation to internal requirements and environmental changes in order to survive and grow.